Get in Touch
We read every message
Response time: within 3 working days for general enquiries, within 24 hours for calculation errors or bugs.
What to include in your message
Found a calculation error?
If the calculator produces a result that seems wrong — an income tax figure that doesn’t match HMRC, a State Pension projection that differs from your DWP forecast, or a survival probability that seems implausible — please tell us. Include your inputs and the expected vs actual output. We treat these as high-priority bugs.
Methodology question or disagreement?
If you disagree with a modelling assumption, have data we should be using, or think our approach is wrong in some way, we want to hear from you. The tool is better because of community scrutiny.
Press or media enquiry?
For press enquiries, data requests, or interview requests, please email us with ‘Press’ in the subject line. We aim to respond within 24 hours.
Everything else?
General feedback, feature requests, partnership enquiries, or anything else.
What we do not provide
Selvox does not provide personalised financial advice. We cannot review your specific financial situation and tell you what to do. If you need specific advice, please speak to a regulated financial adviser at unbiased.co.uk (opens in new tab) or vouchedfor.co.uk (opens in new tab).